Refund Policy

01Checkout and payment authorization

Before charging you, we will disclose the material purchase terms and request your authorization. Payments are processed by Stripe or another payment provider identified at checkout. ArgoLand does not receive your full payment-card number. Taxes and payment-provider terms may also apply.

02Subscriptions and automatic renewal

A subscription renews automatically at the frequency and price disclosed at enrollment until canceled. By subscribing, you expressly authorize recurring charges to your selected payment method, including applicable taxes. We will provide the required purchase acknowledgment and any renewal or price-change notice required by applicable law.

03How to cancel a subscription

You may cancel future renewal at any time through the available account or billing controls. If those controls are unavailable, email [email protected] from the email associated with your account. Cancellation takes effect for future renewal, and access generally continues through the end of the paid billing period unless the checkout terms or applicable law provide otherwise. Uninstalling the browser extension or deleting local data does not by itself cancel a subscription.

04Subscription refunds

Except where required by law or expressly stated at checkout, canceling a subscription does not automatically refund charges already paid for the current billing period. We may approve a full or partial refund when there is a verified duplicate or incorrect charge, a material failure to provide the purchased service, or another circumstance for which applicable law requires a remedy.

05One-time referral and mentor services

One-time services, including referral-related assistance and mentor sessions, are governed by the scope, scheduling, cancellation, and no-show terms presented before purchase or booking. If ArgoLand or the assigned service provider cancels and cannot reasonably reschedule or complete the purchased service, we will offer an appropriate remedy, which may include rescheduling or a refund for the undelivered portion.

If you cancel, arrive late, or do not attend, any refund or rescheduling eligibility will follow the terms disclosed before booking, subject to non-waivable legal rights. If a verified technical failure prevents material delivery, we may restore access, repeat or reschedule the service, or refund the undelivered portion, as appropriate.

06Referral service delivery and outcomes

Completion of a referral service means performance of the referral-related assistance described at purchase; it does not guarantee an interview, offer, employment, response, or result controlled by an employer or other third party. If we cannot provide the agreed service, we will offer an appropriate remedy or refund the undelivered portion, as required by the purchase terms and applicable law.

07Trials and promotions

If we offer a trial, introductory price, credit, or promotion, the eligibility, duration, conversion date, recurring price, expiration, and cancellation terms disclosed at enrollment apply. A trial will convert to a paid subscription only after the required disclosures and authorization, and we will send any reminder required by applicable law.

08Billing errors and unauthorized charges

Contact us promptly if you believe a charge is duplicate, incorrect, or unauthorized. Provide the account or order email, charge date and amount, and any available receipt or transaction reference. Do not send a full card number, password, or one-time verification code. We will investigate and correct verified billing errors in accordance with applicable law and payment-provider procedures.

09Refund method and timing

Approved refunds are generally returned to the original payment method. The time for a refund to appear depends on Stripe, your financial institution, and the payment method. We may request information reasonably necessary to locate the transaction, verify identity, prevent fraud, and evaluate the request.

10Statutory and regional rights

Nothing in this Policy excludes or limits a cancellation, cooling-off, refund, billing-dispute, or consumer-protection right that cannot lawfully be waived. Where local law gives you greater protection, that law controls. Any legally required refund will be provided regardless of a more restrictive checkout or booking term.

11How to request help or a refund

Use any self-service option shown in your account or email [email protected] from the email associated with the purchase. Include the order or account email, the service purchased, the charge date, and a short explanation. We may ask for additional information reasonably needed to review the request. We will respond and process any approved remedy within the time required by applicable law.